Before Your Carpet Arrives.

Who moves the furniture?

If arranged as part of your installation, the installer will remove and replace furnishings from the room. You should remove all breakable items–like vases, lamps, collectibles, and dishes–before the installer arrives. You should detach wiring from TVs, DVD players, stereos, and computers. You should also clear desktops, tabletops, bookshelves, and closet floors.

What about the bedrooms?

All sheets, blankets, and spreads should be removed from beds before the installers arrive. All items from the tops of dressers and from closet floors should also be cleared.

Will they move the piano?

The removal of furniture is often limited to those items that two men can easily handle. Some installers may charge an additional fee for large, cumbersome items, including pianos, pool tables, aquariums, and oversized furniture. All of these items may vary by installer and you will need to verify this with them before installation. Most installers will not move grand pianos and pool tables due to the possibility of them becoming out of tune or out of balance. If they do, you will be responsible to have them readjusted.

Do I have to remove my old carpet?

The removal of existing carpet on the day of installation is typically a part of an installer’s service including hauling the old carpet and padding away.

What if my doors no longer close?

Some doors may need trimming to accommodate the thickness of your new flooring. Doors that do not open and close properly due to the new flooring may be removed during installation, and it will be up to you to have the doors cut and re-hung.

What about moldings?

It may be necessary to remove moldings and reattach them during installation. Because some moldings, particularly quarter round, are fragile, breakage could occur. If it does, you will be responsible for replacing them. Scratches or nicks to baseboards are also a possibility, and you will be responsible for the touchups.

Will installers move and replace my toilets and water heater?

Professional installers aren’t typically skilled in plumbing or electrical work. They will remove appliances from the room to install your flooring under or around them, but they do not typically disconnect or reconnect gas, water, or direct-wired appliances. Most installers also won’t disconnect computer systems.

What if the sub-flooring is damaged?

All floor coverings need to be installed over a structurally sound and properly installed subfloor. Any wood that has been damaged by insects, water, or other factors should be repaired prior to carpet installation.

Do I need to supply anything?

Installers provide the know-how, the equipment, and the muscle; you provide the power. Installers will need to use your power for their electrical tools, and they will typically use such areas as porches or patios to store equipment.

Other Installation Tips

Either the night before or the morning of your installation, vacuum the old carpet to minimize the airborne dust and particles that removing it will cause.



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